Frequently Asked Questions
Will my sessions be covered under my insurance policy?
As a member of the Canadian Counselling and Psychotherapy Association (CCPA), your counselling service might be fully or partially covered by your health care insurance extended benefits package. Please contact your insurer to inquire.
What is your cancellation policy?
If you cancel 24 hours in advance of your scheduled session, you will not be billed for your appointment. Cancellations made with less than 24 hours notice are subject to a $70.00 cancellation fee. Special circumstances arise from time to time that might make it difficult to give 24 hours notice. In such a case, please reach out to me as soon as possible, and the cancellation fee may be waived.
Do you work with children and youth?
I typically work with adults, but I have many years of experience both counselling and teaching children and youth, and I enjoy working with them. If you have children (ages 9+) who need support, feel free to reach out to me to discuss, as exceptions may be made on a case by case basis.
Do you provide couples counselling?
I typically work with individuals, but may support couples by request. Please reach out to me to discuss.
How many sessions will I need?
The number of sessions that you will need will depend on what needs are determined via ongoing assessment of your progress and your counselling goals. Some clients find that they only need brief therapy and that a few sessions help them to clarify or feel supported during a challenging time. More complex situations and trauma may require additional sessions. In general, 8-10 sessions can benefit clients and assist them in reaching their counselling goals.
Are evening and weekend sessions available?
I do my best to schedule appointments based on client needs and availability, this includes some evenings and Saturday sessions by request.
What is the difference between a Canadian Certified Counsellor (CCC) and Registered Clinical Counsellor (RCC)?
CCC is the voluntary certification title associated with the CCPA, a national professional association. Whereas, RCC is the voluntary certification title with the BCACC, the professional association in BC. Counsellors registered with either association (CCPA/BCACC) are skilled professionals with standards of practice that must be adhered to, as well as ongoing continuing education requirements to maintain their certification and professional membership with their respective associations. One of the main differences between the CCC and RCC designation is that the former can practice using that title across Canada, and latter is specific to practicing in BC.
Photo by: Crystal Fraser